Limited Product Warranty: All products sold by Cronos Design® are guaranteed from defective workmanship, warpage or excessive twist (otherwise normal and tolerant under product specifications), and discoloration for a period of one (1) year from the date of shipment. Under this guarantee our obligation shall be limited to the repair and/or exchange of any product proved defective under normal use and proper care. This warranty will not apply to items improperly handled, stored, exposed to excessive heat, light, cold, humidity, improperly finished on the part of the customer, or improperly installed. Cronos Design® will replace only the materials that were originally supplied. Any additional costs such as finishing, labor costs, etc. is not covered under this warranty.
All products are made to order and according to custom specifications; once your order is placed, no changes or cancellations will be permitted. Products are guaranteed to be the correct size and specifications as ordered by the customer. The customer must provide proof by returning any improperly manufactured items to Cronos Design® before any refunds are to be issued. All damages must be reported within first 14 days of the delivery. All original packaging must be saved for claim purposes. Cronos Design® reserves the right to inspect all damage claims.